The £7,000 monthly limit sits below some competitors offering unlimited withdrawals, though VIP adjustments accommodate higher-volume players. The absence of GamStop integration enables immediate registration for self-excluded players, though this removes an important responsible gambling safeguard. Multilingual support covers nine languages, ensuring clear communication for international players. Response times average under 60 seconds for chat initiation, with agents demonstrating technical knowledge across gaming, banking, and account queries. The hamburger menu consolidates account management, banking, and support access without cluttering the gaming interface.
- Push notifications alert players to bonus availability and withdrawal completions, though these remain optional and configurable through account settings.
- The biggest deposit amount by one transaction can reach up to €$5000.
- Each user has the possibility to ask support agents to exclude themselves from the platform for a certain period of time.
- The cryptocurrency integration particularly benefits privacy-conscious players and those seeking rapid withdrawals.
- When you are on the casino portal, you will be shown a number of game categories, although these mainly have to do with online slots.
Key Features and Highlights
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Reality checks trigger at customisable intervals, displaying session duration and total wagering amounts. Self-exclusion options extend from six months to indefinite periods, though these only apply to this specific operator. Cool-off periods from 24 hours to six weeks provide temporary breaks without permanent account closure. Notable limitations include the Curaçao licence lacking UKGC's stringent player protections and dispute resolution mechanisms. Primary advantages centre on payment flexibility and bonus value unavailable at UKGC sites. Filter combinations save as custom categories, enabling personalised game organisation based on individual preferences.
Customer Support at Moana Casino
The FAQ section contains answers to frequent questions so players can resolve their issues without needing to contact the support team. The established withdrawal limit of €/$7,000 might not satisfy the needs of players who frequently make large bets. The website enables transactions through multiple deposit and withdrawal options, which include bank transfers and e-wallets as well as credit/debit cards. A player must deposit at least €/$25 to become eligible for the welcome bonus benefits.
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With three top providers, you moana casino review can look forward to the best entertainment and a great selection of games. The live casino is one of the provider’s highlights. With a generous bonus offer and many casino promotions, both new and existing customers are offered a lot. In addition to the game control options, there are also direct contact options with external aid organizations such as GamCare. The Curacao license offers casino fans a high level of protection. Moana support can be contacted directly via live chat or email.
There is no live support. On our website you will only find licensed, safe online casinos. The innovative shuffle button adds an extra layer of excitement to the gaming experience. Underage gambling is strictly forbidden, and Moana Casino encourages responsible gaming practices. Moana Casino features 24/7 live chat support alongside email assistance (email protected), with service available in English, German, Finnish, Norwegian, and Spanish. A dedicated Search function allows you to find specific games or providers instantly, which is especially handy given the site’s extensive library of over 90 software providers.
Category filters along the top navigation enable single-click access to slots, live casino, and table games, whilst the search bar accepts game names, providers, and themes. The welcome package for UK players delivers substantial value through a 250% match bonus reaching £10,000 plus 1,000 free spins. The minimum deposit threshold of £20 accommodates casual players whilst maximum limits suit high-stakes gaming.